Shipping & Returns

Shipping
Natural Zing ships orders usually within 48 hours of being placed. Please specify if you want backordered items cancelled. We will contact you if backordered items will take longer than one week to ship.

Natural Zing ships via every method available Domestically and Worldwide.
- UPS (All services, Domestic and International),
- USPS (All services),
- Fedex (Express, Ground, Home Delivery),
- DB Schenker (BAX) (Package and Freight),
- UPS International Air Freight (200+lbs),
- LTL (200 lbs +) and others.
Please use the comment section to you would like a different shipping option then displayed.

Are there Address Correction Charges?
UPS and other carriers charge up to $11.00 per packages for address correction fees. We expect to be reimbursed for any fees incurred. This excludes cases where we make an address error. Please contact us ASAP if you find an incorrect address.

What do I do if my order is incomplete, incorrect or damaged?
Natural Zing is committed to providing excellent products and customer support. If your order is incomplete, incorrect or damaged, please contact us via email or call us.

Our Returns & Refund Policy
Products can be returned UNCONDITIONALLY in resaleable condition (e.g. unopened products). Please email or call for prior approval before returning any items. No returns accepted without prior approval. Customer pays for return shipping. Credit will be given after the product is returned and inspected. Our apologies, no refunds after 7 days from date of receipt. Refunds of express or upgraded shipping or international shipping can not be honored.

The Customer is responsible for all Customs and brokerage fees for international orders and agrees to pay return shipping on products refused by Customs or the Customer. The Customer is responsible for understanding all applicable Laws with regard to importing our goods and related fees. The customer can provide specific instructions for international orders at time of order with regard to shipping method and declarations.

Shipping refunds will only be given in the case of damaged products and only up to the cost of regular UPS Ground shipping charges. If equipment is defective or needs repairs during the warranty period please contact the manufacturer. Equipment returns must be in the original condition with original cartons, all manuals, papers and accessories and must be shipped prepaid and will be subject to a 18% restocking fee.

Disclaimer
The owners of this website or Natural Zing LLC are not responsible for any adverse effects to any product sold on this web site, nor are they held responsibility for any advice giving throughout the site or of the books that are sold on this site or of any links provided on this site. The information of the authors are those of the writers of that information and Natural Zing employees will not be responsibility for any results of following the advice of those writings. All supplements sold on this website are not recommended as a cure. Contact your physician for advice about supplements should you have questions concerning them.